At TheSuChef, we aim to deliver your ready-to-cook kits fresh, safe, and on time. Please review our shipping guidelines below.
We dispatch all orders within 24 hours of purchase.
Currently, we deliver only within Pune.
Shipping charges may vary depending on your delivery location and will be displayed at checkout.
Pune Delivery: Estimated Next-Day Delivery (within 24–48 hours), depending on your location and order volume.
Customers can choose their preferred delivery time slot as per availability.
Once your order has been dispatched, we will share delivery updates and tracking details via Email/SMS/WhatsApp (if applicable).
If delivery is unsuccessful due to the recipient being unreachable, incorrect address, or refusal to accept delivery, the order may be cancelled automatically and such cancellation will be considered final.
While we strive for timely delivery, we are not liable for delays caused by traffic, weather conditions, delivery partner issues, or other circumstances beyond our control.