Shipping Policy

Shipping Policy

At TheSuChef, we aim to deliver your ready-to-cook kits fresh, safe, and on time. Please review our shipping guidelines below.


Order Dispatch Timeline

We dispatch all orders within 24 hours of purchase.


Shipping Coverage

Currently, we deliver only within Pune.


Shipping Charges (Pune)

Shipping charges may vary depending on your delivery location and will be displayed at checkout.


Delivery Timelines

Pune Delivery: Estimated Next-Day Delivery (within 24–48 hours), depending on your location and order volume.


Preferred Delivery Time

Customers can choose their preferred delivery time slot as per availability.


Order Tracking

Once your order has been dispatched, we will share delivery updates and tracking details via Email/SMS/WhatsApp (if applicable).


Delivery Attempts & Cancellations

If delivery is unsuccessful due to the recipient being unreachable, incorrect address, or refusal to accept delivery, the order may be cancelled automatically and such cancellation will be considered final.


Delays

While we strive for timely delivery, we are not liable for delays caused by traffic, weather conditions, delivery partner issues, or other circumstances beyond our control.